Returns are only accepted for defective items and we cover the return shipping costs. Once you notice a genuine manufacturing fault, you must notify us within 2 days of receiving the items by sending us an email to [email protected], by calling us at (+30) 2310 925999 (Mon-Sat 10:00-18:00 EET UTC+2), by chatting with us via Viber/WhatsApp at (+30) 6987907699 or by simply dropping us a message via our contact form or to any of our social media profiles (Quoting your name/company, address, description of the item(s) and photo of the fault). To return your items please send them, in their original condition i.e. unworn, unwashed and with original tags still attached, within 7 days of receiving them. Once we have received your returned items, we will either replace them or issue a refund which can take up to 10 working days to reflect in your account.
You must return the items using the same shipping method (Courier) that you received them. We will not be liable for any loss or damage incurred whilst returns are held by third parties. Returns will not be accepted for items which might have been damaged by mishandling, during customization or alteration.
Returns will not be accepted for items that do not have a genuine manufacturing fault and are returned after the 7 day returns window.
For more information on returns & refunds you can always contact our customer service team.
Email us on [email protected], call us at (+30) 2310 925999 (Mon-Fri 10:00-18:00 EET UTC+2), chat with us via Viber/WhatsApp at (+30) 6987907699 or simply drop us a message via our contact form or to any of our social media profiles.